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Become a Volunteer

*Due to Covid we are not yet taking volunteers in. Please keep an eye on our website and Facebook for updates.

How to become a volunteer

Becoming a volunteer can be a fulfilling experience and the only requirements are compassion, an open mind, a willingness to help wherever needed, and a positive attitude.

Before beginning volunteering it is important to think about the time you have available and if you will be able to offer a long and regular service.  With children, it is always important to remember that continuity and consistency are a priority.  Continuity builds relationships and consistency maintains them.

There are many ways in which you can get involved with Heartlands. If you want to be involved with our children you need to join our volunteer program.

We are also able to facilitate international volunteers – arrangements are done via external volunteer agencies.


If you are interested in becoming a volunteer you have to attend one of our information sessions. The information session aims to provide an overall picture of how Heartlands functions, whom it serves and how and when you can help. We have 3 intake sessions per year.

The date of the information sessions will be announced on our website and on Heartlands Facebook page.

Other requirements:

  • Complete application form that you will receive at the information session
  • The ability to make a commitment of 2 hours per week for 12 months
  • Older than 18 years
  • Agree to follow the guidelines, policies and procedures as laid down by Heartlands
  • A Police Clearance Certificates which can be obtained from your local police station
  • Name clearance on the National Child Protection Register – this will be clarified during the information session


When you have decided to join Heartlands as a volunteer after attending the information session you will have to undergo a screening process. This consists of a personal interview arranged by the volunteer coordinator.


Please note that there are only a limited number of volunteers accepted.


After you have been accepted as a volunteer you are required to attend a training session to ensure that you are well aware of the responsibility and commitment you are accepting as a volunteer, how to assist the staff with the children and understand caring for traumatized children.


After you have attended the training session you will start volunteering on a specific day and time.


Should you need any more information e-mail the volunteer coordinator Ulen Afrika at sw@heartlandsbaby.org